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Learn the trade from people doing it

Podcasts, webinars, and guides on running and growing an NEMT business, with the providers who've done it.

The $20,000 NEMT Trip — How to Do Long Distance
Podcast

The $20,000 NEMT Trip — How to Do Long Distance

Jeanine from SailorGirl Transport breaks down how to run multi-day, cross-state senior moves — vehicles, crews, regulations, pricing, and referral sources for long-distance NEMT.

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Building a Scalable NEMT Business from Day 1
Podcast

Building a Scalable NEMT Business from Day 1

Ray and Mac came into NEMT from real estate with tight systems and a private-pay focus. Two vehicles, 45 five-star reviews, and a profitable book later, they share how they did it.

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The Trip You Haven't Booked Yet
Blog

The Trip You Haven't Booked Yet

Why the messiest part of NEMT dispatch deserves its own feature. Learn how Duet's Reservations feature helps dispatchers handle interruptions and price shoppers without losing a beat.

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High-Volume vs. High-Margin NEMT: Choosing the Right Business Model for Your own company
Blog

High-Volume vs. High-Margin NEMT: Choosing the Right Business Model for Your own company

Learn whether a high-volume or high-margin NEMT business model is right for you — and how to build your entire operation around a clearly defined strategy.

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98% of private-pay customers Google you before they call
Blog

98% of private-pay customers Google you before they call

Learn how NEMT operators can grow private-pay bookings with better websites, Google visibility, reviews, and local SEO.

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Why Most NEMT Companies Struggle to Scale (And How Duet Fixes It)
Podcast

Why Most NEMT Companies Struggle to Scale (And How Duet Fixes It)

Learn why most NEMT companies struggle to scale and how better dispatch, operations, and backend systems can improve efficiency, reduce chaos, and support long-term growth with Duet.

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How to Lower NEMT Insurance Premiums
Webinar

How to Lower NEMT Insurance Premiums

Commercial broker John Kecskes on cutting NEMT insurance costs: underwriting factors, claims management, telematics discounts, and renewal-timing strategy.

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Secrets of Sustainable NEMT Growth
Podcast

Secrets of Sustainable NEMT Growth

Capital Area Transport Service's Eugene Gindin on hiring, trip sourcing, and government contracts — and why 90% of NEMT owners fail (and how to avoid it).

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How to CALL Your Way to 10+ Facility Contracts
Webinar

How to CALL Your Way to 10+ Facility Contracts

NEMT Alliance's Christopher Buell on cold-calling facilities: scripts, getting past gatekeepers, in-person follow-up, and closing partnership-style deals.

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Podcast

How to PRICE NEMT trips to maximize revenue

Podcast from Duet: How to PRICE NEMT trips to maximize revenue.

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The EASIEST way to Cash In on Stretcher Trips
Webinar

The EASIEST way to Cash In on Stretcher Trips

Broda's Ed Bandas on the Traversa chair — switch between wheelchair and stretcher modes to unlock dual-service trips in any state.

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How to Win NEMT Facility Contracts
Webinar

How to Win NEMT Facility Contracts

TCServices4U2 owner Tony Jackson on identifying, pitching, and winning NEMT facility contracts — and becoming the facility's preferred provider.

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How to Retire Rich from NEMT
Webinar

How to Retire Rich from NEMT

NW Mutual's Daniel Baker and Jason Vanhorn on financial planning for NEMT operators: wealth-building, asset protection, benefits, and diversification.

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How to triple private pay trips with a killer digital presence
Webinar

How to triple private pay trips with a killer digital presence

ESSIO Digital's Lana Becker on growing online NEMT bookings through web design, SEO, and Google Ads — the playbook that drove 350% revenue growth.

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How the largest EV fleet in NEMT saves money with electric vehicles
Podcast

How the largest EV fleet in NEMT saves money with electric vehicles

LEAP Institute's Rey Leon on running the largest electric-vehicle fleet in NEMT — operational benefits, cost savings, and what scales (and what doesn't).

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30% margin and more: how to profitably grow an NEMT service
Webinar

30% margin and more: how to profitably grow an NEMT service

Rachel Scholler on profitable NEMT growth: pricing vs volume, picking trip sources, trimming overhead, and using driver retention as a hidden margin lever.

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Fuel cards: cut NEMT expenses by 10%+
Webinar

Fuel cards: cut NEMT expenses by 10%+

CarIQ Pay's Khalid El-Awady on using fuel cards to cut NEMT operating costs 10%+ through discounts, spend analytics, and fraud prevention.

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From 0 to 5 vans in one year
Podcast

From 0 to 5 vans in one year

Gentle Turns owner Paul Muench on launching an NEMT service from scratch and scaling to 5 vans in 12 months — pricing, marketing, and lessons learned.

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How to pick the best NEMT vehicles
Podcast

How to pick the best NEMT vehicles

Choosing and financing NEMT vehicles with industry vet Michael Shank: full-size vs minivan, new vs used, rear vs side entry, and lease/loan tradeoffs.

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Succeed in NEMT services
Webinar

Succeed in NEMT services

The Transportation Alliance webinar with Duet cofounders on five key actions to launch or scale a successful NEMT operation across multiple states.

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How to succeed in private pay: an NEMT discussion
Webinar

How to succeed in private pay: an NEMT discussion

Webinar with NEMT marketing expert Harry Chambers on assessing the private-pay market, attracting clients, and retaining them through smart digital marketing.

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NEMT Private Pay Guide: How to Start, Price, and Grow Your Medical Transportation Business
Latest thoughts

NEMT Private Pay Guide: How to Start, Price, and Grow Your Medical Transportation Business

How to start, price, and grow a private-pay NEMT business. Local trips at $65–$150, long-distance $500+. Pricing methodology and growth tactics inside.

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Reporting And Billing Are Vital To Your Cash Flow Management
Latest thoughts

Reporting And Billing Are Vital To Your Cash Flow Management

Why billing and reporting are vital to NEMT cash flow. Cover costs, balance high-margin trips, and accelerate invoice-to-payment with the right software.

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Do You Dispatch Or Schedule
Latest thoughts

Do You Dispatch Or Schedule

Real-time dispatching beats static scheduling for NEMT profitability. How dynamic optimization cuts idling, lifts vehicle utilization, and grows margins.

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Driver Management Made Easy
Latest thoughts

Driver Management Made Easy

Schedule shifts, track clock-in/out by GPS, manage appointments, and automate payroll reports — how Duet makes NEMT driver management effortless.

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The Duet Dispatch

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