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Guest: Paul Muench, Owner of Gentle Turns

By James O'Donnell, Cofounder and COO, Duet ·


How to start and grow an NEMT services? In this episode, James from Duet, NEMT technologists and service managers, discussed with our guest, Paul Muench from Gentle Turns, a provider from Phoenix, AZ, on his NEMT journey. We covered a range of topics:

  • Inspiration for NEMT
  • Assess market potential for the services
  • Choose vehicles and set prices
  • Promote the services
  • Mistakes and learnings

By James O’Donnell, Cofounder & COO at Duet

About the author

James O'Donnell cofounded Duet and leads its sales, partnerships, and growth services. He talks with NEMT operators every week, hosts the NEMT Growth podcast, and answers Duet's sales line himself. More about Duet's founders →

Watch the full episode

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